Shimano Crank Inspection

The affected cranks are all Shimano Dura-Ace or Ultegra 11-speed bonded HollowTech II road cranksets produced prior to July 2019. The affected model numbers are ULTEGRA FC-6800, FC-R8000 and DURA-ACE FC-9000, FC-R9100 and FC-R9100-P.

We are offering a FREE inspection for the above cranks. Shimano will replace any defective cranks. Call 01384 891174 to book your place.

 PLEASE call the shop on 01384 891174 to book your FREE inspection.

Note from Shimano:

Shimano Europe B.V. (“Shimano”), starts an inspection and replacement program of selected bonded 11-speed HOLLOWTECH II road cranksets produced between June 1, 2012, up to and including June 30, 2019, for a possible bonding separation issue.

This specifically concerns the Shimano ULTEGRA FC-6800, DURA-ACE FC-9000, ULTEGRA FC-R8000, DURA-ACE FC-R9100 and FC-R9100-P 11-Speed Bonded HOLLOWTECH II Road Cranksets in Europe. Reports received by Shimano indicate that the bonded parts of the crank arm could separate and break, posing potential fall and injury hazards to consumers.

To remedy this situation, Shimano will have any applicable crankset inspected. Shimano will replace any crank arm that fails the inspection process.

Shimano will replace any cranksets that fail the inspection process free of charge.